Benjamin Oxford Graduate Researcher, Graduate Research School

Ben Oxford's academic and research background extends across 04 Australian Universities from the NT to WA and across to VIC.

A current PhD research candidate in the School of Education at La Trobe University (expected 2020) investigating customer service practice in universities.
He holds a,
Master of Education (Edith Cowan University),
Bachelor of Professional Studies (Murdoch University) both from WA and a
Bachelor of Teaching (Charles Darwin University) in the NT.

As the Director of Customer Experience with 20 years experience in this field across a number of sectors, his team and work is all aimed at ensuring a personalised, agile, responsive and effective customer experience (students, staff, community, partners and visitors) of La Trobe University. The goal of increased satisfaction and overall educational experience and rankings.

Ben Oxford is also and international author with his first book published 'anyone can be successful'.