selected publications
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academic article
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Souchon ALDewsnap BDurden GRAxinn CNHolzmueller HH. Antecedents to export information generation: a cross-national study.
International Marketing Review.
32:732-761.
2015
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Lings IDurden GLee NCadogan J. Socio-emotional and operational demands on service employees.
Journal of Business Research.
67:2132-2138.
2014
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Zhao WTurner MPech RDurden G. Confucian DNA: the replication of traditional philosophical traits and characteristics in Chinese entrepreneurs: A Shandong Province survey and analysis.
Journal of Asia Entrepreneurship and Sustainability.
6:21-38.
2010
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Nguyen PTTCrase LDurden GR. Organizational logistics processes: A literature review and an exploratory investigation of international multimodal transport in Vietnam.
Asia Pacific Management Review.
13:403-418.
2008
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Oh KDurden G. The finance-CRM nexus: measure of performance effectiveness.
International Journal of Electronic Customer Relationship Management.
1:184-184.
2007
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Durden GRYang G. Higher vocational education in China.
Journal of European Industrial Training.
30:622-638.
2006
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Pech RJDurden G. Where the decision‐makers went wrong: from capitalism to cannibalism.
Corporate Governance: The International Journal of Business in Society.
4:65-75.
2004
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Souchon ALDiamantopoulos AHolzmüller HHAxinn CNSinkula JMSimmet HDurden GR. Export Information Use: A Five-Country Investigation of Key Determinants.
Journal of International Marketing.
11:106-127.
2003
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Souchon ALDurden GR. Making the Most Out of Export Information: An Exploratory Study of UK and New Zealand Exporters.
Journal of Euromarketing.
11:65-86.
2003
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Pech RJDurden G. Manoeuvre warfare: a new military paradigm for business decision making.
Journal of Management History.
41:168-179.
2003
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Diamantopoulos ASouchon ALDurden GRAxinn CNHolzmüller HH. Towards an understanding of cross‐national similarities and differences in export information utilization.
International Marketing Review.
20:17-43.
2003
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Farrell AMSouchon ALDurden GR. Service Encounter Conceptualisation: Employees' Service Behaviours and Customers' Service Quality Perceptions.
Journal of Marketing Management.
17:577-593.
2001
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Farrell ASouchon ADurden G. Service Encounter Conceptualisation: Employees' Service Behaviours and Customers' Service Quality Perceptions.
Journal of Marketing Management.
17:577-593.
2001
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Souchon ALDewsnap BDurden GRAxinn CNHolzmueller HH. Antecedents to export information generation: a cross-national study.
International Marketing Review.
32:732-761.
2015
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book
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Oh KChen XDurden G. Chinese Financial Services: A Marketing Perspective
2011
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Ho CTBDurden GSlade BW. Crisis decision making
2009
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Oh KChen XDurden G. Chinese Financial Services: A Marketing Perspective
2011
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chapter
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Oh KBChen XWang JDurden GREl-Haber N. China's changing demographics and their influence on financial markets.
50-68.
2011
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Veerapa NDurden G. Dr Bob Richards - An interview with an Entrepreneur : Recognizing and Harnessing Serendipity.
82-96.
2009
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Oh KBChen XWang JDurden GREl-Haber N. China's changing demographics and their influence on financial markets.
50-68.
2011
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conference paper
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Lings INDurden GLee NCadogan JW. THE DUAL IMPACT OF SOCIO-EMOTIONAL AND OPERATIONAL DEMANDS STRESS AND BURNOUT.
LOOKING FORWARD, LOOKING BACK: DRAWING ON THE PAST TO SHAPE THE FUTURE OF MARKETING.
403-406.
2016
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Sturdy JOh KDurden GEl-Haber N. Developing an Innovative Engineering and Scientific Profession : Case of the Electric Vehicle.
The International Conference on China and World Economy in Post Crisis Era.
8-24.
2009
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Chen XDurden GOh K. Have you eaten yet? China's Changing Household Income and Savings Profile : Implications for the Marketing of Financial Services.
21st ACESA Annual Conference :China in the post WTO environment: bilateral financial flows and investment strategies .
1-16.
2009
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Balachandran BDurden GJuthani VVelayutham E. Stock splits, signaling and liquidity.[Abstract].
1-19.
2009
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Lings IDurden GLee NCadogan J. The Moderating role of self-efficacy on the relationship between emotional exhaustion and job strain for boundary-spanning service employees..
ANZMAC 2009 - Sustainable managment and marketing conference. 30 November - 2 December.
1-9.
2009
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Farrell ASouchon ADurden G. The relationship between Transformational Leadership and Customer-Oriented Boundary-Spanning Behaviours : Examining the Role of Compassion.
ANZMAC 2009 - Sustainable managment and marketing conference. 30 November - 2 December.
1-10.
2009
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Wang JSun JDurden GOh K. Trade and Global Financial Crisis : The Case of China.
The International Conference on China and World Economy in Post Crisis Era.
1-7.
2009
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Osterwalder ADurden GThyil VHasic N. A contemporary business model conceptualization to capture innovation, knowledge management and quality in SMEs : Evidence from the business services sector.
The Eight International Research Conference on Quality Innovation and Knowledge Management.
636-648.
2007
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Oh KDurden GXu L. Competition in the Chinese Banking Industry : A study of the implications from the Market reform.
Shanghai Forum 2007.
208-227.
2007
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Mazzarol TDurden GThyil V. Efficacy of innovation diagnostic tools in identifying models of sustainable innovation in manufacturing SME.
37th EISB Conference- Entrepreneurship, Innovation and Small Business 2007.
1-27.
2007
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Oh KDurden G. Marketing Accountability : An Interdisciplinary Approach.
Proceedings of the 14th Global Finance Conference.
1-15.
2007
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Lee NBeaston ATaylor PDurden G. The effect of Salesperson Stereotype Activation on consumer emotional profiles and cognition..
Flexible marketing in an unpredictable world : proceedings of the 36th EMAC conference held 22-25 May 2007, Reykjavik, Iceland.
1-10.
2007
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Lee NCadogan JDurden G. Work-related stressors and psychological strain in the sales force : the role of intrinsic and extrinsic motivation..
Australian & New Zealand Marketing Academy (ANZMAC) 3Rs Reputation, Responsibility, Relevance.
292-300.
2007
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Truche MReboud SDurden GThyil V. Business models in Small and Medium Sized Enterprises.
1-15.
2006
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Durden GThyil V. Charting the aspirations and urges of entrepreneurs: An asset-based prespective on entrepreneurship..
1-16.
2006
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Durden GThyil VTruche MReboud S. Creating Competitive advantage through innovation networks: evidence from small business-to-business SMEs.
1-15.
2006
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Durden GOh K. The Marketing-Finance Nexus: Constructs and Metrics..
1-27.
2006
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Thyil VDurden G. What exactly is Entrepreneurial spirit? : a conceptual framework and empirical evidence..
Proceedings of the 20th ANZAM Conference : Management : pragmatism, philosophy, priorities.
1-21.
2006
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Lee NCadogan JDurden GThyil V. A model of sales manager-salesperson social exchange under problem resolution conditions.
34th EMAC conference : Rejuvenating Marketing:Contamination, innovation, integration 24th-27th May 2005 University of Bocconi, Milan Italy Proceedings..
203-210.
2005
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Durden GThyil VTruche M. Mapping Innovation and entrepreneurial spirit in Small and Medium-sized enterprises: Inputs, process and management.
35th EISB Conference Sustaining the Entrepreneurial Spirit Overtime : implications for young companies, family businesses and established companies.
1-16.
2005
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Lee NCadogan JDurden GThyil V. The quality of sales manager - Salesperson exchanges under problem resolution conditions.
ANZMAC 2004 proceedings.
116-116.
2004
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Farrell ASouchon ADurden G. The service leadership scale : a substantive validity test..
ANZMAC 2003 Conference Proceedings. Marketing Discoveries, Knowledge and Contribution: A Celebration of Ehrenberg and Bass.
2328-2335.
2003
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Nota SDurden GSouchon A. The symbolic use of information in an export setting : a cognitive psychological perspective..
ANZMAC 2003 Conference Proceedings Adelaide.
661-669.
2003
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Olmedo RDurden G. Component integration as a mediating variable in a model of the logistics partnering process : a Mexican study..
Proceedings of the 18th IMP-conference in Dijon, France in 2002. Networks, Relationships and Interactions: Recent Developments and Emerging Issues.
1-21.
2002
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Salzberger THolzmuller HSouchon ADiamantopoulos ADurden GAxinn C. Probabilistic Analysis of Export Information Usage Scales.
European Marketing Academy Conference Proceedings.
2002
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Salzberger THulzmuller HSouchon ADurden GDiamantopoulos AAxinn C. Assessment of Cross-National Construct Validity by Probalistic Test Models - The Case of Expert Information Usage.
1-12.
2001
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Lings INDurden GLee NCadogan JW. THE DUAL IMPACT OF SOCIO-EMOTIONAL AND OPERATIONAL DEMANDS STRESS AND BURNOUT.
LOOKING FORWARD, LOOKING BACK: DRAWING ON THE PAST TO SHAPE THE FUTURE OF MARKETING.
403-406.
2016
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report