selected publications
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academic article
- Souchon ALDewsnap BDurden GRAxinn CNHolzmueller HH. Antecedents to export information generation: a cross-national study. International Marketing Review. 32:732-761. 2015
- Lings IDurden GLee NCadogan J. Socio-emotional and operational demands on service employees. Journal of Business Research. 67:2132-2138. 2014
- Zhao WTurner MPech RDurden G. Confucian DNA: the replication of traditional philosophical traits and characteristics in Chinese entrepreneurs: A Shandong Province survey and analysis. Journal of Asia Entrepreneurship and Sustainability. 6:21-38. 2010
- Nguyen PTTCrase LDurden GR. Organizational logistics processes: A literature review and an exploratory investigation of international multimodal transport in Vietnam. Asia Pacific Management Review. 13:403-418. 2008
- Oh KDurden G. The finance-CRM nexus: measure of performance effectiveness. International Journal of Electronic Customer Relationship Management. 1:184-184. 2007
- Durden GRYang G. Higher vocational education in China. Journal of European Industrial Training. 30:622-638. 2006
- Pech RJDurden G. Where the decision‐makers went wrong: from capitalism to cannibalism. Corporate Governance: The International Journal of Business in Society. 4:65-75. 2004
- Souchon ALDiamantopoulos AHolzmüller HHAxinn CNSinkula JMSimmet HDurden GR. Export Information Use: A Five-Country Investigation of Key Determinants. Journal of International Marketing. 11:106-127. 2003
- Souchon ALDurden GR. Making the Most Out of Export Information: An Exploratory Study of UK and New Zealand Exporters. Journal of Euromarketing. 11:65-86. 2003
- Pech RJDurden G. Manoeuvre warfare: a new military paradigm for business decision making. Journal of Management History. 41:168-179. 2003
- Diamantopoulos ASouchon ALDurden GRAxinn CNHolzmüller HH. Towards an understanding of cross‐national similarities and differences in export information utilization. International Marketing Review. 20:17-43. 2003
- Farrell ASouchon ADurden G. Service Encounter Conceptualisation: Employees' Service Behaviours and Customers' Service Quality Perceptions. Journal of Marketing Management. 17:577-593. 2001
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book
- Oh KChen XDurden G. Chinese Financial Services: A Marketing Perspective 2011
- Ho CTBDurden GSlade BW. Crisis decision making 2009
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chapter
- Oh KBChen XWang JDurden GREl-Haber N. China's changing demographics and their influence on financial markets. 50-68. 2011
- Veerapa NDurden G. Dr Bob Richards - An interview with an Entrepreneur : Recognizing and Harnessing Serendipity. 82-96. 2009
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conference paper
- Lings INDurden GLee NCadogan JW. THE DUAL IMPACT OF SOCIO-EMOTIONAL AND OPERATIONAL DEMANDS STRESS AND BURNOUT. LOOKING FORWARD, LOOKING BACK: DRAWING ON THE PAST TO SHAPE THE FUTURE OF MARKETING. 403-406. 2016
- Sturdy JOh KDurden GEl-Haber N. Developing an Innovative Engineering and Scientific Profession : Case of the Electric Vehicle. The International Conference on China and World Economy in Post Crisis Era. 8-24. 2009
- Chen XDurden GOh K. Have you eaten yet? China's Changing Household Income and Savings Profile : Implications for the Marketing of Financial Services. 21st ACESA Annual Conference :China in the post WTO environment: bilateral financial flows and investment strategies . 1-16. 2009
- Balachandran BDurden GJuthani VVelayutham E. Stock splits, signaling and liquidity.[Abstract]. 1-19. 2009
- Lings IDurden GLee NCadogan J. The Moderating role of self-efficacy on the relationship between emotional exhaustion and job strain for boundary-spanning service employees.. ANZMAC 2009 - Sustainable managment and marketing conference. 30 November - 2 December. 1-9. 2009
- Farrell ASouchon ADurden G. The relationship between Transformational Leadership and Customer-Oriented Boundary-Spanning Behaviours : Examining the Role of Compassion. ANZMAC 2009 - Sustainable managment and marketing conference. 30 November - 2 December. 1-10. 2009
- Wang JSun JDurden GOh K. Trade and Global Financial Crisis : The Case of China. The International Conference on China and World Economy in Post Crisis Era. 1-7. 2009
- Osterwalder ADurden GThyil VHasic N. A contemporary business model conceptualization to capture innovation, knowledge management and quality in SMEs : Evidence from the business services sector. The Eight International Research Conference on Quality Innovation and Knowledge Management. 636-648. 2007
- Oh KDurden GXu L. Competition in the Chinese Banking Industry : A study of the implications from the Market reform. Shanghai Forum 2007. 208-227. 2007
- Mazzarol TDurden GThyil V. Efficacy of innovation diagnostic tools in identifying models of sustainable innovation in manufacturing SME. 37th EISB Conference- Entrepreneurship, Innovation and Small Business 2007. 1-27. 2007
- Oh KDurden G. Marketing Accountability : An Interdisciplinary Approach. Proceedings of the 14th Global Finance Conference. 1-15. 2007
- Lee NBeaston ATaylor PDurden G. The effect of Salesperson Stereotype Activation on consumer emotional profiles and cognition.. Flexible marketing in an unpredictable world : proceedings of the 36th EMAC conference held 22-25 May 2007, Reykjavik, Iceland. 1-10. 2007
- Lee NCadogan JDurden G. Work-related stressors and psychological strain in the sales force : the role of intrinsic and extrinsic motivation.. Australian & New Zealand Marketing Academy (ANZMAC) 3Rs Reputation, Responsibility, Relevance. 292-300. 2007
- Truche MReboud SDurden GThyil V. Business models in Small and Medium Sized Enterprises. 1-15. 2006
- Durden GThyil V. Charting the aspirations and urges of entrepreneurs: An asset-based prespective on entrepreneurship.. 1-16. 2006
- Durden GThyil VTruche MReboud S. Creating Competitive advantage through innovation networks: evidence from small business-to-business SMEs. 1-15. 2006
- Durden GOh K. The Marketing-Finance Nexus: Constructs and Metrics.. 1-27. 2006
- Thyil VDurden G. What exactly is Entrepreneurial spirit? : a conceptual framework and empirical evidence.. Proceedings of the 20th ANZAM Conference : Management : pragmatism, philosophy, priorities. 1-21. 2006
- Lee NCadogan JDurden GThyil V. A model of sales manager-salesperson social exchange under problem resolution conditions. 34th EMAC conference : Rejuvenating Marketing:Contamination, innovation, integration 24th-27th May 2005 University of Bocconi, Milan Italy Proceedings.. 203-210. 2005
- Durden GThyil VTruche M. Mapping Innovation and entrepreneurial spirit in Small and Medium-sized enterprises: Inputs, process and management. 35th EISB Conference Sustaining the Entrepreneurial Spirit Overtime : implications for young companies, family businesses and established companies. 1-16. 2005
- Lee NCadogan JDurden GThyil V. The quality of sales manager - Salesperson exchanges under problem resolution conditions. ANZMAC 2004 proceedings. 116-116. 2004
- Farrell ASouchon ADurden G. The service leadership scale : a substantive validity test.. ANZMAC 2003 Conference Proceedings. Marketing Discoveries, Knowledge and Contribution: A Celebration of Ehrenberg and Bass. 2328-2335. 2003
- Nota SDurden GSouchon A. The symbolic use of information in an export setting : a cognitive psychological perspective.. ANZMAC 2003 Conference Proceedings Adelaide. 661-669. 2003
- Olmedo RDurden G. Component integration as a mediating variable in a model of the logistics partnering process : a Mexican study.. Proceedings of the 18th IMP-conference in Dijon, France in 2002. Networks, Relationships and Interactions: Recent Developments and Emerging Issues. 1-21. 2002
- Salzberger THolzmuller HSouchon ADiamantopoulos ADurden GAxinn C. Probabilistic Analysis of Export Information Usage Scales. European Marketing Academy Conference Proceedings. 2002
- Salzberger THulzmuller HSouchon ADurden GDiamantopoulos AAxinn C. Assessment of Cross-National Construct Validity by Probalistic Test Models - The Case of Expert Information Usage. 1-12. 2001