selected publications
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academic article
- D'Souza CMcCormack STaghian MChu M-TSullivan Mort GTanvir A. Influence of sustainability scholarship on competencies - An empirical evidence.. Education + Training. 2019
- Lee ZYChu MTChen SSTsai CH. Identifying comprehensive key criteria of sustainable development for traditional manufacturing in Taiwan. Sustainability. 10:1-19. 2018
- Spoor JChu M-T. The role of social identity and communities of practice in mergers and acquisitions. Group and Organization Management. 43:623-647. 2018
- Khaksar SMSShahmehr FSKhosla RChu MT. Dynamic capabilities in aged care service innovation : the role of social assistive technologies and consumer-directed care strategy. Journal of Services Marketing. 31:745-759. 2017
- Khosla RNguyen KChu MT. Human robot engagement and acceptability in residential aged care.. International Journal of Human-Computer Interaction. 33:510-522. 2017
- Khaksar SMSKhosla RChu MTShahmehr FS. Service innovation using social robot to reduce social vulnerability among older people in residential care facilities. Technological Forecasting and Social Change. 113:438-453. 2016
- Khaksar SMSKhosla RChu MTShahmehr FS. Exploration of uncertainty in technological context through the holographic approach to service innovation; a synthesis review. International Journal of Technology Marketing. 11:218-237. 2016
- Chu MTKhosla RKhaksar SMSNguyen K. Service innovation through social robot engagement to improve dementia care quality. Assistive Technology. 29:1-11. 2016
- Khaksar SMSKhosla RChu MTShahmehr FS. The holographic service innovation in technological context; a narrative synthesis review. Journal of Modelling in Management. 11:463-487. 2016
- Jassbi AJassbi JAkhavan PChu MTPiri M. An empirical investigation for alignment of communities of practice with organization using fuzzy Delphi panel. VINE: The Journal of Information and Knowledge Management Systems. 45:322-343. 2015
- Chu MTKhosla RCHAI KAH-HIN. A cluster analysis of IC design industry. International Journal of Innovation and Technology Management. 11:1-26. 2014
- Chu MTKhosla RChai KH. A cluster analysis of IC design industry. International Journal of Innovation and Technology Management. 11:1-26. 2014
- Chu M-TKhosla R. Alignment of Knowledge Sharing Mechanism and Knowledge Node Positioning. International Journal of Strategic Information Technology and Applications. 5:1-19. 2014
- Chu MKrishnakumar PKhosla R. Mapping knowledge sharing traits to business strategy in knowledge based organisation. Journal of Intelligent Manufacturing. 25:55-65. 2014
- Chu MRezaeian Fardoei SFallah HGhazinoory SAliahmadi A. Modeling national innovation system enabled by knowledge management. Journal of Business Economics and Management. 15:964-977. 2014
- Kachouie RSedighadeli SKhosla RChu M. Socially Assistive Robots in Elderly Care: A Mixed-Method Systematic Literature Review. International Journal of Human-Computer Interaction. 30:369-393. 2014
- Usmanij PAChu MTKhosla R. An evaluation on the use of ERP system in a tertiary education institution in Australia: lessons learned. ASEAN Journal of Economics, Management and Accounting. 1:55-77. 2013
- Khosla RChu M-T. Embodying Care in Matilda. ACM Transactions on Management Information Systems. 4:1-33. 2013
- Usmanij PAKhosla RChu M-T. Successful product or successful system? User satisfaction measurement of ERP software. Journal of Intelligent Manufacturing. 24:1131-1144. 2013
- USMANIJ PACHU M-TKHOSLA R. Does the Extent to Which an ERP System is Human-Centered Contribute to User Satisfaction with That System?. Contabilitate si Informatica de Gestiune. 12:595-625. 2013
- Usmanij PChu MTKhosla R. Does the extent to which an ERP system is human-centered contribute to user satisfaction with that system?. Journal of Accounting and Management Information Systems. 12:595-625. 2013
- Chu M-TKhosla R. Strategic Knowledge Workers Features in the Context of Communities of Practice. Journal of Software. 7:2389-2399. 2012
- Chu M-TKhosla RNishida T. Communities of practice model driven knowledge management in multinational knowledge based enterprises. Journal of Intelligent Manufacturing. 23:1707-1720. 2012
- Lee Z-YKuo I-CChu M-T. Managing Operating Efficiency of TFT-LCD industry for global competitiveness. Global Journal of Strategies & Governance. 30-49. 2012
- Chu M-TKhosla R. Index evaluations and business strategies on communities of practice. Expert Systems with Applications. 36:1549-1558. 2009
- Khosla RGoonesekera TChu M-T. Separating the wheat from the chaff: An intelligent sales recruitment and benchmarking system. Expert Systems with Applications. 36:3017-3027. 2009
- Chu M-TShyu JZKhosla R. Measuring the relative performance for leading fabless firms by using data envelopment analysis. Journal of Intelligent Manufacturing. 19:257-272. 2008
- Chu M-TShyu JTzeng G-HKhosla R. Comparison among three analytical methods for knowledge communities group-decision analysis. Expert Systems with Applications. 33:1011-1024. 2007
- Chu M-TShyu JZTzeng G-HKhosla R. Using Nonadditive Fuzzy Integral to Assess Performances of Organizational Transformation Via Communities of Practice. IEEE Transactions on Engineering Management. 54:327-339. 2007
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chapter
- Chu MT. Knowledge Management System from Individual Firm to National Scale. 274-299. 2017
- Chu MKhosla R. Alignment of knowledge sharing mechanism and knowledge node positioning. 318-337. 2016
- Chu MT. Knowledge sharing centric competitive business intelligence to guide convergence. 1-9. 2013
- Chu MT. Measuring communities of practice performance by means of scenario analysis. 53-67. 2013
- Chu MTKhosla R. Communities of practice based business performance evaluation. 201-221. 2011
- Chu M-Tkhosla R. Communities of Practice Based Business Performance Evaluation. 201-221. 2010
- Chu M-T. Human Resource Planning and Human Resource Information Systems. 212-253. 2010
- Khosla RChu M-TYamada KGDoi SKuneida KOga S. KNOWLEDGE FLOW NETWORKS AND COMMUNITIES OF PRACTICE FOR KNOWLEDGE MANAGEMENT. 15-+. 2010
- Khosla RChu MTDoi SYamada KNishida T. Knowledge flow networks and communities of practice in business process management. 551-572. 2009
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conference paper
- Chu M-T. The Context of Service Innovation in Alibaba. Proceedings of the 40th International Academic Conference. 105-105. 2018
- Chu M-T. Interrelationship Between Knowledge Management and Operational Performance. Economic and Social Development (ESD). 92-93. 2017
- Khosla RNguyen KTan YAChu MT. Robot enabled service personalisation based on emotion feedback. ACM International Conference Proceeding Series. 115-119. 2016
- Khosla RChu M-TKhanh N. Human-Robot Interaction Modelling for Recruitment and Retention of Employees. Lecture Notes in Computer Science. 302-312. 2016
- Khosla RNguyen KChu MT. Socially assistive robot enabled personalised care for people with dementia in Australian private homes. 25th International Conference on Information Systems Development, ISD 2016. 536-546. 2016
- Alhazmi LChu M-T. Capability of Communities of Practice Lead to Service Innovation. Proceedings of the Australasian Conference on Business and Social Sciences 2015, Sydney (in partnership with The Journal of Developing Areas). 1129-1139. 2015
- Chu M-T. Constructing Competitive Advantage for Knowledge Intensive Firms 2015
- Khosla RNguyen KChu M-T. Measuring Interaction Between People with Dementia and Socially standardised Assistive Robot in Australian Home-Based Care 2015
- Khosla RKhanh NChu M-T. Service Personalisation of Assistive Robot for Autism Care. IECON 2015 - 41ST ANNUAL CONFERENCE OF THE IEEE INDUSTRIAL ELECTRONICS SOCIETY. 2088-2093. 2015
- khosla RNguyen KChu M-T. Socially Assistive Robot Enabled Home-based Care for Supporting People with Autism. Pacific Asia Conference on Information Systems, PACIS 2015 - Proceedings. 2015
- Khaksar SMSKhosla RChu M-T. Socially Assistive Robots in Service Innovation Context to Improve Aged-Care Quality: A Grounded Theory Approach. IEEE 7th International Conference on Cybernetics and Intelligent Systems (CIS) and IEEE Conference on Robotics, Automation and Mechatronics (RAM). 161-166. 2015
- Khosla RNguyen KChu MT. Assistive robot enabled service architecture to support home-based dementia care. Proceedings - IEEE 7th International Conference on Service-Oriented Computing and Applications, SOCA 2014. 73-80. 2014
- Khosla RNguyen KChu MT. Embodying personhood to enhance emotional engagement and reciprocity between assistive robot and people with Autism. 20th Americas Conference on Information Systems, AMCIS 2014. 2014
- Chu M-TFardoei SR. Knowledge Communication Indicators from Knowledge Management to National Innovation System 2014
- khosla RChu M-T. Knowledge Sharing Behaviour and Group Innovation 2014
- Khosla RChu MTNguyen K. Enhancing emotional well being of elderly using assistive social robots in Australia. Proceedings - 2013 International Conference on Biometrics and Kansei Engineering, ICBAKE 2013. 41-46. 2013
- Khosla RChu M-TKhanh N. Affective Robot Enabled Capacity and Quality Improvement of Nursing Home Aged Care Services in Australia. Proceedings - International Computer Software and Applications Conference. 409-414. 2013
- Usmanij PChu M-TKhosla R. DOES THE EXTENT TO WHICH AN ERP SYSTEM IS HUMAN-CENTERED CONTRIBUTE TO USER SATISFACTION WITH THAT SYSTEM?. PROCEEDINGS OF THE 8TH INTERNATIONAL CONFERENCE ACCOUNTING AND MANAGEMENT INFORMATION SYSTEMS (AMIS 2013). 552-577. 2013
- Khosla RChu MTKachouie RYamada KYoshihiro FYamaguchi T. Interactive multimodal social robot for improving quality of care of elderly in Australian nursing homes. MM 2012 - Proceedings of the 20th ACM International Conference on Multimedia. 1173-1176. 2012
- Khosla RChu MTKachouie RYamada KYamaguchi T. Embodying care in Matilda - An affective communication robot for the elderly in Australia. IHI'12 - Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium. 295-304. 2012
- Khosla RChu MT. Assistive robot enabled tele-health service model. ICCH 2012 Proceedings - International Conference on Computerized Healthcare. 84-90. 2012
- Chu MKhosla R. Scenario Analysis for Communities of Practice Performance Evaluation. 1-11. 2012
- Khosla RChu M-TYamada KGKuneida KOga S. Innovative Embodiment of Job Interview in Emotionally Aware Communication Robot. Proceedings 2011 International Joint Conference on Neural Networks (IJCNN). 1546-1552. 2011
- Khosla RChu MTDenecke KYamada KYamaguchi T. Assistive communication robot for pre-operative health care. Lecture Notes in Computer Science. 224-230. 2010
- Chu M-TKhosla R. Benchmarking of Communities of Practice Model for R&D Organizations. PROCEEDINGS OF THE 6TH EUROPEAN CONFERENCE ON MANAGEMENT LEADERSHIP AND GOVERNANCE. 73-82. 2010
- Chu MKhosla R. Benchmarking of Communities of Practice Model for R&D Organizations.. Proceedings of the 6th European Conference on Management Leadership and Governance : the College of Management Edukacja and the Professional Development Center Edukacja, Wroclaw Poland, 28-29 October 2010. 13-14. 2010
- Chu MKrishnakumar PKhosla R. Profiling Knowledge Workers for Communities of Practice: A Strategic Alternative Perspective. 10th PERA Annual Conference. 23-23. 2010
- Khosla RArora AChu MTYamada KGYamaguchi TGrosky W. Fusion of facial expression and eye-gaze for behavior profiling and decision support. 4th International Conference on Digital Information Management, ICDIM 2009. 109-114. 2009
- Khosla RChu MTTohi KYamada KGKuneida KOga S. Emotionally intelligent agents for Human Resource Management. Proceedings - 2009 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology - Workshops, WI-IAT Workshops 2009. 349-352. 2009
- Khosla RChu MTYamada KGKuneida KOga S. Emotionally intelligent diagnostic assessment for personalised e-Training. ISM 2009 - 11th IEEE International Symposium on Multimedia. 693-698. 2009
- Khosla RChu M. Emotional and cultural fitness for sustainable sales management [Abstract].. 162-162. 2009
- Khosla RArora AChu M-TYamada KGYamaguchi TGrosky W. Fusion of Facial Expression and Eye-gaze for Behavior Profiling and Decision Support. 2009 FOURTH INTERNATIONAL CONFERENCE ON DIGITAL INFORMATION MANAGEMENT. 89-+. 2009
- Chu MKhosla R. Integrated Learning for Communities of Practice and Knowledge Flow Network. iLearning Forum 2009. 4-5. 2009
- Chu MKhosla R. Enhancing competitive advantage of fabless firms using attribute clustering approach [Absract].. 127-127. 2008
- Khosla RLai CChu MT. Measurement and comparison of non-verbal behavior and cognitive behavior in human resource management - Application in sales recruitment. Proceedings of 2006 IEEE International Conference on Computational Intelligence for Measurement Systems and Applications, CIMSA 2006. 57-62. 2006
- Chu MTShyu JZ. Using fuzzy MCDM to evaluate index and benefit preference on communities of practice. IEEE International Engineering Management Conference. 486-490. 2004
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report
- Chu MT. DIGITAL COLLABORATION ENABLEMENT AND INNOVATION 2018. 1-1. 2018
- Khosla RChu MT. Investigation of actual activities of aged care institutions and categorisation of service needs of both residents and staff. 1-39. 2012
- Khosla RChu MT. Market Driven Research and Development for Social Innovation. 1-73. 2012
- Khosla RChu MT. Investigation of functionalities of five types of institutions and their requirements to identify common and different items. 1-18. 2011