selected publications
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academic article
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D'Souza CMcCormack STaghian MChu M-TSullivan Mort GAhmed T. An empirical examination of sustainability for multinational firms in China: Implications for cleaner production.
Journal of Cleaner Production.
242.
2020
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Rozario SDVenkatraman SChu M-TAbbas A. Dominant Factors for an Effective Selection System: An Australian Education Sector Perspective.
Systems.
7.
2019
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Khosla RChu MTKhaksar SMSNguyen KNishida T. Engagement and experience of older people with socially assistive robots in home care.
Assistive Technology.
2019
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D'Souza CMcCormack STaghian MChu MTSullivan Mort GAhmed T. Influence of sustainability scholarship on competencies - An empirical evidence..
Education + Training.
61:310-325.
2019
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Lee ZYChu MTChen SSTsai CH. Identifying comprehensive key criteria of sustainable development for traditional manufacturing in Taiwan.
Sustainability.
10:1-19.
2018
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Spoor JChu M-T. The role of social identity and communities of practice in mergers and acquisitions.
Group and Organization Management.
43:623-647.
2018
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Khaksar SMSShahmehr FSKhosla RChu MT. Dynamic capabilities in aged care service innovation : the role of social assistive technologies and consumer-directed care strategy.
Journal of Services Marketing.
31:745-759.
2017
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Khosla RNguyen KChu MT. Human robot engagement and acceptability in residential aged care..
International Journal of Human-Computer Interaction.
33:510-522.
2017
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Khaksar SMSKhosla RChu MTShahmehr FS. Service innovation using social robot to reduce social vulnerability among older people in residential care facilities.
Technological Forecasting and Social Change.
113:438-453.
2016
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Khaksar SMSKhosla RChu MTShahmehr FS. Exploration of uncertainty in technological context through the holographic approach to service innovation; a synthesis review.
International Journal of Technology Marketing.
11:218-237.
2016
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Chu MTKhosla RKhaksar SMSNguyen K. Service innovation through social robot engagement to improve dementia care quality.
Assistive Technology.
29:1-11.
2016
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Khaksar SMSKhosla RChu MTShahmehr FS. The holographic service innovation in technological context; a narrative synthesis review.
Journal of Modelling in Management.
11:463-487.
2016
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Jassbi AJassbi JAkhavan PChu MTPiri M. An empirical investigation for alignment of communities of practice with organization using fuzzy Delphi panel.
VINE: The Journal of Information and Knowledge Management Systems.
45:322-343.
2015
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Chu MTKhosla RCHAI KAH-HIN. A cluster analysis of IC design industry.
International Journal of Innovation and Technology Management.
11:1-26.
2014
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Chu MTKhosla RChai KH. A cluster analysis of IC design industry.
International Journal of Innovation and Technology Management.
11:1-26.
2014
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Chu M-TKhosla R. Alignment of Knowledge Sharing Mechanism and Knowledge Node Positioning.
International Journal of Strategic Information Technology and Applications.
5:1-19.
2014
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Chu MKrishnakumar PKhosla R. Mapping knowledge sharing traits to business strategy in knowledge based organisation.
Journal of Intelligent Manufacturing.
25:55-65.
2014
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Chu MRezaeian Fardoei SFallah HGhazinoory SAliahmadi A. Modeling national innovation system enabled by knowledge management.
Journal of Business Economics and Management.
15:964-977.
2014
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Kachouie RSedighadeli SKhosla RChu M. Socially Assistive Robots in Elderly Care: A Mixed-Method Systematic Literature Review.
International Journal of Human-Computer Interaction.
30:369-393.
2014
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Usmanij PAChu MTKhosla R. An evaluation on the use of ERP system in a tertiary education institution in Australia: lessons learned.
ASEAN Journal of Economics, Management and Accounting.
1:55-77.
2013
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Khosla RChu M-T. Embodying Care in Matilda.
ACM Transactions on Management Information Systems.
4:1-33.
2013
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Usmanij PAKhosla RChu M-T. Successful product or successful system? User satisfaction measurement of ERP software.
Journal of Intelligent Manufacturing.
24:1131-1144.
2013
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USMANIJ PACHU M-TKHOSLA R. Does the Extent to Which an ERP System is Human-Centered Contribute to User Satisfaction with That System?.
Contabilitate si Informatica de Gestiune.
12:595-625.
2013
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Usmanij PChu MTKhosla R. Does the extent to which an ERP system is human-centered contribute to user satisfaction with that system?.
Journal of Accounting and Management Information Systems.
12:595-625.
2013
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Chu M-TKhosla R. Strategic Knowledge Workers Features in the Context of Communities of Practice.
Journal of Software.
7:2389-2399.
2012
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Chu M-TKhosla RNishida T. Communities of practice model driven knowledge management in multinational knowledge based enterprises.
Journal of Intelligent Manufacturing.
23:1707-1720.
2012
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Lee Z-YKuo I-CChu M-T. Managing Operating Efficiency of TFT-LCD industry for global competitiveness.
Global Journal of Strategies & Governance.
30-49.
2012
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Chu M-TKhosla R. Index evaluations and business strategies on communities of practice.
Expert Systems with Applications.
36:1549-1558.
2009
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Khosla RGoonesekera TChu M-T. Separating the wheat from the chaff: An intelligent sales recruitment and benchmarking system.
Expert Systems with Applications.
36:3017-3027.
2009
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Chu M-TShyu JZKhosla R. Measuring the relative performance for leading fabless firms by using data envelopment analysis.
Journal of Intelligent Manufacturing.
19:257-272.
2008
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Chu M-TShyu JTzeng G-HKhosla R. Comparison among three analytical methods for knowledge communities group-decision analysis.
Expert Systems with Applications.
33:1011-1024.
2007
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Chu M-TShyu JZTzeng G-HKhosla R. Using Nonadditive Fuzzy Integral to Assess Performances of Organizational Transformation Via Communities of Practice.
IEEE Transactions on Engineering Management.
54:327-339.
2007
Full text if available
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D'Souza CMcCormack STaghian MChu M-TSullivan Mort GAhmed T. An empirical examination of sustainability for multinational firms in China: Implications for cleaner production.
Journal of Cleaner Production.
242.
2020
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chapter
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Chu MT. Knowledge Management System from Individual Firm to National Scale.
274-299.
2017
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Chu MKhosla R. Alignment of knowledge sharing mechanism and knowledge node positioning.
318-337.
2016
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Chu M-T. Knowledge Sharing Centric Competitive Business Intelligence to Guide Convergence.
1-9.
2013
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Chu MT. Measuring communities of practice performance by means of scenario analysis.
53-67.
2013
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Chu M-TKhosla R. Communities of Practice Based Business Performance Evaluation.
201-221.
2011
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Chu M-Tkhosla R. Communities of Practice Based Business Performance Evaluation.
201-221.
2010
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Chu M-T. Human Resource Planning and Human Resource Information Systems.
212-253.
2010
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Khosla RChu M-TDoi SYamada KNishida T. Knowledge Flow Networks and Communities of Practice in Business Process Management.
551-572.
2010
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KHOSLA RAJIVCHU MEI-TAIYAMADA KGDOI SKUNEIDA KOGA S. KNOWLEDGE FLOW NETWORKS AND COMMUNITIES OF PRACTICE FOR KNOWLEDGE MANAGEMENT.
15-+.
2009
Full text if available
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Chu MT. Knowledge Management System from Individual Firm to National Scale.
274-299.
2017
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conference paper
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Chu M-T. The Context of Service Innovation in Alibaba.
Proceedings of the 40th International Academic Conference.
105-105.
2018
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Chu M-T. Interrelationship Between Knowledge Management and Operational Performance.
Economic and Social Development (ESD).
92-93.
2017
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Khosla RChu M-TKhanh N. Human-Robot Interaction Modelling for Recruitment and Retention of Employees.
Lecture Notes in Computer Science.
302-312.
2016
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Khosla RNguyen KTan YAChu MT. Robot enabled service personalisation based on emotion feedback.
ACM International Conference Proceeding Series.
115-119.
2016
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Khosla RNguyen KChu MT. Socially assistive robot enabled personalised care for people with dementia in Australian private homes.
25th International Conference on Information Systems Development, ISD 2016.
536-546.
2016
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Alhazmi LChu M-T. Capability of Communities of Practice Lead to Service Innovation.
Proceedings of the Australasian Conference on Business and Social Sciences 2015, Sydney (in partnership with The Journal of Developing Areas).
1129-1139.
2015
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Chu M-T. Constructing Competitive Advantage for Knowledge Intensive Firms
2015
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Khosla RNguyen KChu M-T. Measuring Interaction Between People with Dementia and Socially standardised Assistive Robot in Australian Home-Based Care
2015
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Khosla RKhanh NChu M-T. Service Personalisation of Assistive Robot for Autism Care.
IECON 2015 - 41ST ANNUAL CONFERENCE OF THE IEEE INDUSTRIAL ELECTRONICS SOCIETY.
2088-2093.
2015
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khosla RNguyen KChu M-T. Socially Assistive Robot Enabled Home-based Care for Supporting People with Autism.
Pacific Asia Conference on Information Systems, PACIS 2015 - Proceedings.
2015
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Khaksar SMSKhosla RChu M-T. Socially Assistive Robots in Service Innovation Context to Improve Aged-Care Quality: A Grounded Theory Approach.
IEEE 7th International Conference on Cybernetics and Intelligent Systems (CIS) and IEEE Conference on Robotics, Automation and Mechatronics (RAM).
161-166.
2015
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Khosla RNguyen KChu M-T. Assistive Robot Enabled Service Architecture to Support Home-Based Dementia Care.
2014 IEEE 7th International Conference on Service-Oriented Computing and Applications.
73-80.
2014
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Khosla RNguyen KChu MT. Embodying personhood to enhance emotional engagement and reciprocity between assistive robot and people with Autism.
20th Americas Conference on Information Systems, AMCIS 2014.
2014
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Chu M-TFardoei SR. Knowledge Communication Indicators from Knowledge Management to National Innovation System
2014
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khosla RChu M-T. Knowledge Sharing Behaviour and Group Innovation
2014
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Khosla RChu M-TNguyen K. Enhancing Emotional Well Being of Elderly Using Assistive Social Robots in Australia.
2013 International Conference on Biometrics and Kansei Engineering.
41-46.
2013
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Khosla RChu M-TNguyen K. Affective Robot Enabled Capacity and Quality Improvement of Nursing Home Aged Care Services in Australia.
Proceedings - International Computer Software and Applications Conference.
409-414.
2013
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Usmanij PChu M-TKhosla R. DOES THE EXTENT TO WHICH AN ERP SYSTEM IS HUMAN-CENTERED CONTRIBUTE TO USER SATISFACTION WITH THAT SYSTEM?.
PROCEEDINGS OF THE 8TH INTERNATIONAL CONFERENCE ACCOUNTING AND MANAGEMENT INFORMATION SYSTEMS (AMIS 2013).
552-577.
2013
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Khosla RChu M-T. Assistive robot enabled tele-health service model.
2012 International Conference on Computerized Healthcare (ICCH).
84-90.
2012
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Khosla RChu M-TKachouie RYamada KYamaguchi T. Embodying care in Matilda.
Proceedings of the 2nd ACM SIGHIT symposium on International health informatics - IHI '12.
295-304.
2012
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Khosla RChu M-TKachouie RYamada KYoshihiro FYamaguchi T. Interactive multimodal social robot for improving quality of care of elderly in Australian nursing homes.
Proceedings of the 20th ACM international conference on Multimedia - MM '12.
1173-1176.
2012
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Chu MKhosla R. Scenario Analysis for Communities of Practice Performance Evaluation.
1-11.
2012
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Khosla RChu M-TYamada KGKuneida KOga S. Innovative Embodiment of Job Interview in Emotionally Aware Communication Robot.
Proceedings 2011 International Joint Conference on Neural Networks (IJCNN).
1546-1552.
2011
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Khosla RChu M-TDenecke KYamada KYamaguchi T. Assistive Communication Robot for Pre-operative Health Care.
Lecture Notes in Computer Science.
224-230.
2010
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Chu M-TKhosla R. Benchmarking of Communities of Practice Model for R&D Organizations.
PROCEEDINGS OF THE 6TH EUROPEAN CONFERENCE ON MANAGEMENT LEADERSHIP AND GOVERNANCE.
73-82.
2010
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Chu MKhosla R. Benchmarking of Communities of Practice Model for R&D Organizations..
Proceedings of the 6th European Conference on Management Leadership and Governance : the College of Management Edukacja and the Professional Development Center Edukacja, Wroclaw Poland, 28-29 October 2010.
13-14.
2010
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Chu MKrishnakumar PKhosla R. Profiling Knowledge Workers for Communities of Practice: A Strategic Alternative Perspective.
10th PERA Annual Conference.
23-23.
2010
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Khosla RArora AChu MTYamada KGYamaguchi TGrosky W. Fusion of facial expression and eye-gaze for behavior profiling and decision support.
2009 FOURTH INTERNATIONAL CONFERENCE ON DIGITAL INFORMATION MANAGEMENT.
109-114.
2009
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Khosla RChu M. Emotional and cultural fitness for sustainable sales management [Abstract]..
162-162.
2009
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Khosla RChu M-TTohi KYamada KGKuneida KOga S. Emotionally Intelligent Agents for Human Resource Management.
2009 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology.
349-352.
2009
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Khosla RChu M-TYamada KGKuneida KOga S. Emotionally Intelligent Diagnostic Assessment for Personalised e-Training.
2009 11th IEEE International Symposium on Multimedia.
693-698.
2009
Full text if available -
Khosla RArora AChu M-TYamada KGYamaguchi TGrosky W. Fusion of Facial Expression and Eye-gaze for Behavior Profiling and Decision Support.
2009 FOURTH INTERNATIONAL CONFERENCE ON DIGITAL INFORMATION MANAGEMENT.
89-+.
2009
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Chu MKhosla R. Integrated Learning for Communities of Practice and Knowledge Flow Network.
iLearning Forum 2009.
4-5.
2009
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Chu MKhosla R. Enhancing competitive advantage of fabless firms using attribute clustering approach [Absract]..
127-127.
2008
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Khosla RLai CChu M-T. Measurement and Comparison of Non-verbal Behavior and Cognitive Behavior in Human Resource Management ¿ Application in Sales Recruitment.
2006 IEEE International Conference on Computational Intelligence for Measurement Systems and Applications.
57-62.
2006
Full text if available -
Chu MTShyu JZ. Using fuzzy MCDM to evaluate index and benefit preference on communities of practice.
IEEE International Engineering Management Conference.
486-490.
2004
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Chu M-T. The Context of Service Innovation in Alibaba.
Proceedings of the 40th International Academic Conference.
105-105.
2018
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report
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Chu MT. Digital Collaboration Enablement and Innovation 2018
2018
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Khosla RChu MT. Investigation of actual activities of aged care institutions and categorisation of service needs of both residents and staff.
1-39.
2012
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Khosla RChu MT. Market Driven Research and Development for Social Innovation.
1-73.
2012
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Khosla RChu MT. Investigation of functionalities of five types of institutions and their requirements to identify common and different items.
1-18.
2011
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Chu MT. Digital Collaboration Enablement and Innovation 2018
2018