OBJECTIVE: This article reports on a study of older employees of a large public service organisation and examines their experiences of employment and their intentions to retire. METHODS: This study collected qualitative data through focus group interviews with 42 participants. RESULTS: Key themes derived from data analysis with regard to influences on retirement intentions included: personal, organizational and legislative influences. CONCLUSIONS: The study concludes that organisations can retain their older workers longer if they provide sufficient support, the work offered is satisfying, and part-time work is available. Regular review of employees' performance and satisfaction is required to maximize the productivity and retention of older workers.