Evaluation of the PANDA national perinatal depression helpline
Additional Document Info
In January 2013, Mother and Child Health Research (MCHR, now the Judith Lumley Centre), La Trobe University, was engaged by the Post and Antenatal Depression Association (PANDA) to undertake an independent evaluation of the PANDA National Perinatal Depression Helpline.
The evaluation consisted of four Components:
o A description of the PANDA caller profile, demand and referral pathways
o An exploration of the views and experiences of callers to the PANDA National Helpline
o Telephone interviews with callers assessed to be in the ‘high needs’ category
o Key informant consultations with PANDA staff/volunteers and key stakeholders.