Learning from the implementation of inter-organisational web-based care planning and coordination Academic Article uri icon


  • In Victoria, despite strong policy support, e-care planning and coordination is poorly developed. The action research project discussed here was developed to overcome organisational and worker-level barriers to change. The project outcomes highlighted the need for work on the building blocks of e-care coordination that enhance workers’ knowledge and skills, and provide permission and support for appropriate collaborative system and services coordination practices.


  • Walker, Rae
  • Blacker, Vivian
  • Pandita, Linda
  • Close, Jacky
  • Mason, Wendy
  • Watson, Julie

publication date

  • 2013