Nguyen Thi Xuan Mai (Mai) is a PhD researcher in the School of Education, investigating how generative AI influences young adults’ learning cognition through EEG and eye-tracking evidence. Her research interests span generative AI-assisted language learning, educational technology, learner autonomy, and online education.

Mai is an experienced educator with more than 12 years of expertise in English language teaching, curriculum development, online course design, and teacher professional learning. At Ho Chi Minh City Open University, she has served as an English lecturer and, since 2019, as Head of the Listening and Speaking Division. In this role, she leads curriculum and instructional development, coordinates teaching teams, designs online courses, and supervises student research. She has also delivered professional learning for in-service teachers through Vietnam’s National Foreign Language Project 2020.

Mai contributes to national and international scholarly communities through academic reviewing and professional service. She reviews research for the VietTESOL and OpenTESOL International Conferences, contributed to the International Language Testing Association (ILTA) Bibliography Committee in 2025, and serves on the ILTA Elections Committee in 2026. She has also been a member of the AI in Education at Oxford University (AIEOU) community since 2025.